Privacy Policy
Your privacy matters to us. ibzaa is committed to protecting the personal information you entrust to us while creating a seamless and empowering shopping experience.
This policy explains the data we collect, how we use it, and the choices you can make. We keep our privacy practices transparent, secure, and easy to understand.
Introduction
By using the ibzaa website, you agree to this Privacy Policy and acknowledge that we collect and process certain information about you. Our goal is to provide a personalized, secure, and effortless shopping journey while safeguarding your data at every step.
We collect information to support your account, process purchases, improve our services, and communicate with you in ways that respect your preferences.
Information We Collect
ibzaa gathers information that helps us fulfill your orders, create tailored experiences, and keep your account secure. We only request information that is necessary for the services we provide.
Designed for trust
ibzaa keeps your data secure with clear policies and responsible handling. We do not share personal information unless it is essential to deliver services and support your experience.
We use strict authentication, privacy-aware partners, and industry-standard controls across our platform.
Your details are only used for the purposes listed in this policy and are kept safe from unauthorized access.
How We Use Your Information
We use the information you provide to keep your orders moving, deliver exceptional service, and keep your account secure. Marketing communications are sent only with your consent.
Data Sharing
We share customer information only with trusted partners who help us process orders, deliver products, and support your experience. Your data is never sold or rented to third parties.
Delivery Partners
Payment Gateway Providers
Customer Support Providers
Government Authorities (when legally required)
This commitment is a core part of ibzaa’s privacy promise. We only use data to make your shopping experience better, more secure, and more transparent.
Data Security
We use secure systems and best practices to protect your information. No online platform is perfect, but we continuously design our services to minimize risk.
A note on security
While we take every precaution to protect your information, no online system is completely immune to risk. We regularly monitor security, update our systems, and encourage customers to use strong passwords.
Data Retention
We retain customer data only as long as necessary for the purposes described in this policy and to comply with legal obligations.
- • Order Processing
- • Customer Support
- • Legal Compliance
- • Fraud Prevention
Marketing Preferences
ibzaa communicates with you through promotional emails, SMS alerts, and curated newsletters when you choose to receive them. You can update your preferences or unsubscribe at any time.
You remain in control of the messages you receive. Our unsubscribe links and account settings make it simple to change your marketing preferences.
Your Rights
ibzaa supports your right to control how your personal data is used, updated, and deleted.
Children’s Privacy
The ibzaa website is not intended for children under 13 years old. We do not knowingly collect personal information from children without parental consent.
Third-Party Services
We use trusted third-party services to process payments, analyze trends, and deliver orders. Those partners have their own privacy practices and control how they handle the information they receive.
- • Payment Gateway
- • Analytics
- • Shipping Partners
External Links
Our website may contain links to third-party sites. ibzaa is not responsible for the privacy practices or content of those sites, and we encourage you to review their policies before sharing personal information.
Changes to This Privacy Policy
This Privacy Policy may change from time to time. Updates become effective immediately upon publication, and we encourage you to revisit this page to stay informed.
Contact ibzaa Support
Our team is available to answer questions about your privacy rights, order support, and account preferences.
Phone
+880 1851 004545
Address
House 25, Fashion Street, Dhaka
Hours
Mon–Fri: 9am–6pm
Need assistance?
Contact our customer support team for help with privacy inquiries, account requests, or order updates.
Contact Support